Every single time the only option is collect plus I know that it is going to end badly and the sixth eBay parcel in a row in 3 different shops was sent back and I ended up having an aggressive man in the shop shouting at me and shouting at his colleague about it and I didn't speak the language he spoke so I was unable to understand what was happening. Seriously if you are going to buy something online and you see Collect Plus just buy something that uses a different service because you will never get your parcel if you use Collect Plus
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more