Collect+ were cracking. "Edwinstowe Convenience", however, where incredibly unprofessional.Collect+ have been great. They sent the labels out. It's been received back at the retailer. Can't fault the service.Edwinstowe Convenience were incredibly rude. I was ignored by one member of staff. The second member of staff just blankly stared at me until I asked them if they were available to help.I was told to take my parcel off the counter (by the other member of staff who had initially ignored me upon entry). I only needed a surface to lay the parcel down to stick the label on.I was then barked at that I had to put the parcel in the sack. No idea what sack they were on about. So I just left it on the counter and walked out.Incredible rude and unprofessional.
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more
