My parcel was delivered to the store over 10 hours ago according to the tracker on the Yodel website but I still haven't received a collection code.Update:Collect+ is about the instore experience of collecting your parcel, is it really? Well I finally got my collection code and went to the store to get my parcel which the store couldn't find so I still have no parcel. So your instore experience of collecting a parcel is absolutely dreadful!! Avoid Collect+ and Yodel, pathetic companies!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more