If anyone has used this garage to return their Schun Parcel on 21st December 2022 and it has gone missing this is the receipt that you should have. Been trying to track down my parcel but no luck. This receipt that was handed to my husband when he dropped the parcel off and it showed that my parcel was sent to Schun returns depot. When I contacted Schun I was told that if it was my parcel it would be handed back to the collect plus driver. They could not confirm this because the details related to this receipt does not match my security details hence I now know that that it is the incorrect receipt. When I went back to the BP Garage to track my parcel and they said they only hold cctv for 2 weeks so could not track my parcel. They deny that it could be the wrong receipt... so the only thing that could be is that the receipt was attached to my parcel. Which means that someone will have my label and the shoes must be delivered elsewhere. When I asked my recipient who was expecting the parcel she said she had not received anything at all. So I have posted this in case someone has a pair of missing shoes. Needless to say I will not be using this store... when you look at their set up it is not a suprise things go missing. Use the local shop at Stainbeck Lane instead. Given up on the parcel now...got help from the @bpmoortown @bpmoortown1 @spar @YodelOnline @Collectplus @valliforecourt and @Vinted Hopefully whoever has their parcel missing will have some luck finding their parcel. On top of that I got a bad review. Good Luck🤞
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more