LOST PARCEL WORTH £100.I mistakenly decided to book a parcel via Inter parcel for a FedEx parcel drop off before reading the reviews. I’m convinced this is a free way of collecting items from customers for personal gain after reading the reviews. I booked my parcel, dropped it off at collect+ in Manchester on the 31/01/2023. I realised it’s been over two weeks without receiving the parcel after being promised delivery after 2-3 business days. I contacted FedEx to follow up and they haven’t received my parcel from the carrier (Losers+) I contact inter parcel and apparently the parcel is lost and the claim compensation amount doesn’t even cover a fraction of the value of the items located in that parcel. Inter parcel is not holding this poor excuse of a company to account because how do you just lose thousands of people’s parcels. Surely they have to turn up somewhere???Rather save your money and directly book courier services with the couriers themselves. AVOID COLLECT+ at all costs ,they collect and lose parcels it seems.After the reply: HOW IS FEDEX RESPONSIBLE WHEN THEY HAVENT RECEIVED THE PARCEL FROM YOUR STORE?💀 DID YOU EVEN READ THE REVIEW
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more