Never going to use this service again. Provides no security when dropping off parcels for collection. I dropped off a large box (hard to lose!) at my local agent for collection by FedEx thinking that they would be the only courier using that shop. My parcel is still listed as awaiting collection and FedEx are having to investigate. It turns out they also use Yodel and because of the lack of security and care within the shop it may even have gone with the wrong courier! Just awful. From now on I'll only use collection from home or Royal Mail. A total disgrace.
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more