I got the message from collect+ that my item has arrived in Wellingborough off licence Burgain Buys NN8 area. I went to the shop. Shop keeper refused to scan code and said your parcel hasn't arrived yet. Although I shown him baroda that its saying your parcel is ready for collection. I have 3 products to pick up with 3 different barcode. All are ready for collection whereas shop keeper saying parcel has not arrived.Such a rubbish service. I must say.Had to walk alot to collect the parcel. But this happened with me.
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more