I went to collection point with proof of delivery from to collect my eBay order .The proof of delivery clearly shows GPS and picture of accepting .The agent was denying point blank despite showing Proof of delivery and not willing to have any conversation It is like I don’t have it here so bugger off.Then I tried contacting Collect plus with my problem their request their automated request will not even accept my request and asking me to contact eBay and RoyalMail.Avoid Colletplus at all cost. horrible Agents on site.Customer service non existent and evasive . if Collect plus want help and take some accountability and sort or compensate me I have provided details. Update : Spoke with the another resource , He told me this not a Collet+ pickup . Ebay says it is one pickup point . Collect + can you clarify.
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more