False advertising of services. Used collect+ to send parcels in Blackpool. All of the shops I’ve visited which is on their website, doesn’t not offer any service. I’m starting to think they must doing some sort of dodgy money scheme.1st shop I went to straight up said they do not offer any parcel services etcWent to second shop and guy said he’s unsure how to use the machine, so I told him bro you simply scan and print the label. He tried and they literally pulled out a blag the machine has crashed. I had the parcel with me two days and decided to go back to first shop to make sure one wasn’t next door, I asked same shop again if they do and this time they said YES? I was just in a few days ago and he said NO? I still couldn’t send as he said printer not working?I’ve tried 3 shops with collect+ and all of them didn’t offer any service.I’ve also contacted Royal Mail as they list collect+ as one of their parcel shops.
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more