Why no stars below zero? We should be able to rate with below zero stars, i would give you minus 5, with pleasure.I got a parcel from Dune London, 12 pairs of shoes, all in one cardboard box, no problems there.I am returning 9 pairs back, using the collect plus system; put them in the same box, at the local collect plus store surprize, it is too big.Gone back home, resized the box, took two pairs of shoes out, gone back to the store with two parcels this time, one still too big, now i have to find or buy 3 or 4 cardboard boxes so i can split them enough in order for your drivers to be bothered to pick them up and load them in the van. Unless you are returning a pack of crisps, collect plus is pretty much useless.Three trips to the store, plus my wasted time, plus the hassle, plus the time wasted by me to write this 'under-rating' makes me avoiding you as much as i can in the future. Dear collect plus, if you are so fussy about doing what you are supposed to be doing, please step aside and let someone else collecting our parcels.Thank you very much for your kind understanding.
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more