I paid $3,000 to Collins Ecom based on their claims of how they would help me begin and grow a successful online business. Their program included personal help from a coach for the first 90 days.
My experience was the coach gave me piece-meal advice, parsed out very slowly, so that there was no way I was going to get any kind of business going before their 90 day window of assistance ran out.
They created an online store for me by their "experts" (a $500 value!?) through Shopify, featuring one single product. They did not explain how to make the store functional. The store they set up violated Shopify's terms and was taken down, and no one would explain what was wrong with it. Collins Ecom claimed it was MY fault, even though THEY set it up. They left me hanging at that point, frustrated and confused. Then they told me perhaps I just was not cut-out for online business.
I tried to set up new stores by myself on Shopify using the template Collins gave me (created by their "experts"!) and Shopify promptly shut each one down again. No reasons given.
By then my 90 days of support ran out, and I was told to just figure the rest of it out by myself.
Adding to the failure of the Collins Ecom system was the way they changed the site for their online forum, the place we were supposed to get help. At first it was with Discord, then they scrapped that and tried to open it on Whop. It was difficult to reconnect. After a very short time, they scrapped that, too, and tried to go back to Discord. I could not reconnect with them there for some reason. It was as if they had forgotten I was a paying customer, and they just tried to get me to purchase their program again. They had effectively shut me out completely.
When I complained to my coach about the problems I felt Collins Ecom had created, he suggested I purchase a second program from them (also for $3,000) and promised it would really work (this time!) I was not about to get fooled twice.
One thing that really bothered me about Collins Ecom, was the way they falsified their Shopify store. They put claims and testimonials in it that were completely fabricated. I pointed this out, and they told me nobody really checks them, and it would take someone so long to cry foul that I would have already made my money and could move on to a new store if one got in trouble.
Their integrity was non-existent.
I gathered from my experience that they were not very interested in helping me build a successful online business at all. *I* was *their* business, and once they got my money, it was all over. They bragged about the thousands of people they have helped. I wonder if that was a lie, just like the lies they advertised in their online stores.
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NO LONGER ACTIVE. As of March 2025, Ecom Express Inc was dissolved.
