They visited my mother's assisted living care home in Ashford Kent to show their products to residents, I (her daughter)was unaware of this visit, as if I had known my mum was to show interest in the chairs I would have been there to help her, to make sure it was a good deal.She showed interest in a recliner chair and without even sitting in it to check for comfort and the ability to use the riser function, she had a salesperson signing her up to buy a £3,000 chair! It was only because my mum needed something from me for the forms that I found out this was happening, and the salesperson was trying to get her to pay £1500 deposit there and then.After seeing the quote I can safely say we will not be buying the chair, as I mentioned it is a riser chair which would not be suitable for my mum who is wheelchair bound and she was also being sold an extra £750 for adjustable neck & lumber support, even though she hadn't even sat in a chair to know what the extra support would be!I am not querying the quality of the chairs as I have no clue on this but if after my mother had received her chair and it was not suitable I highly doubt she would be able to return for full refund as they claim to all be bespoke made for each client so wouldn't be able to be re-sold to someone else.This is a lot of money for an elderly person to part with and I disagree strongly that they should be allowed into care homes like my mother's which have a high percentage of residents who have dementia, goodness knows what would happen if they sold to these poor unsuspecting people!
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Comfort Plus Products is a British family business established in 2000 in Hertfordshire, offering a wide range of handmade in the UK, bespoke riser recliner chairs and adjustable beds.
With luxurious add-on features from integrated massage and heating systems to wireless charging table, reading light and fan, your personalised Comfort Plus products help to provide independence, gain mobility, sleep weel and reduce pain with an exceptional level of comfort.
Call 0800 035 6595 to book your FREE no obligation home visit or request your brochure!
We are a white glove service company. When you book your home visit, our friendly Comfort Specialists will onboard you with your comfort needs, take your measurements and we'll ensure your personal comfort is crafted and delivered in due course. See more
