Title: Deeply Unethical Sales Tactics Used on My Vulnerable Elderly MotherReview:I am extremely disappointed and disturbed by the conduct of Comfort Plus and their outdated, high-pressure sales tactics. A representative recently visited my 82-year-old mother, who suffers from dementia and is not mentally capable of making informed decisions. She was convinced — falsely — that a £2,000 chair was made specifically for her, and pressured into buying it on credit ("on the hock").The salesperson gave her just two days to make a decision before they would "return," and deliberately pushed for a sale without involving any family. This kind of coercion is not only manipulative — it's unethical. My mother cannot even form a full sentence most days, and yet this company saw fit to treat her like a regular customer and push her into an unnecessary and expensive purchase.This is not how any reputable business should treat vulnerable elderly people. I will be raising this issue with the manager of her care home and escalating the matter to the directors of Comfort Plus.Comfort Plus — do better. This is not just bad business. It's morally wrong.To add thank you for your reply - to add my mother thinks she is paying £1 a month and the total overhaul price (considering you don't add any interest is £3550) she has no concept of this just that she wants it now! we cant take that from her however, she is highly vulnerable and I will be speaking to your directors, the paperwork doesn't even state she has already paid £500. this is grooming at the other end of the spectrum with sale tactics
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Comfort Plus Products is a British family business established in 2000 in Hertfordshire, offering a wide range of handmade in the UK, bespoke riser recliner chairs and adjustable beds.
With luxurious add-on features from integrated massage and heating systems to wireless charging table, reading light and fan, your personalised Comfort Plus products help to provide independence, gain mobility, sleep weel and reduce pain with an exceptional level of comfort.
Call 0800 035 6595 to book your FREE no obligation home visit or request your brochure!
We are a white glove service company. When you book your home visit, our friendly Comfort Specialists will onboard you with your comfort needs, take your measurements and we'll ensure your personal comfort is crafted and delivered in due course. See more
