when I spoke to your employees on the phone they were always courteous, helpful and understanding.when I took delivery of the bed, sofa and chair the two men involved were courteous, efficient and worked extremely well together and I was very pleased with the service. However, because I am elderly and my brain is not as agile as it used to be I needed them to be slower in their explanations of the mechanisms particularly of the bed.As far as the original demonstration was concerned I would have liked it to be less noisy, without alcohol and noise and jokes. I was suffering from low blood pressure when I arrived and by the time the demonstration was over I was shattered. The young man came to my bungalow in the afternoon and was helpful but I know that not every senior citizen wants to attend a rowdy demonstration. Some of us like dignity, respect and understanding.The difference between the demonstration and the contacts with your employees by telephone was great and every person I spoke to over the phone represented your company very well indeed. They were far better than most companies I have to contact today.I would definitely recommend your company and your goods but not the rowdy demonstration. I'm glad I had the energy to continue with the purchase after lunch in my own home and what a difference when I contacted your staff.The chair and sofa are lovely in my lounge is much improved. I haven't quite got used to the bed. It looks attractive but I have not discovered how to put on the light.I look forward to using the chair more this winter.Thank you Comfort Plus Products and your very pleasant staff. I used to train people to be polite, caring, understanding and efficient. They would definitely pass their examination!!
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Comfort Plus Products is a British family business established in 2000 in Hertfordshire, offering a wide range of handmade in the UK, bespoke riser recliner chairs and adjustable beds.
With luxurious add-on features from integrated massage and heating systems to wireless charging table, reading light and fan, your personalised Comfort Plus products help to provide independence, gain mobility, sleep weel and reduce pain with an exceptional level of comfort.
Call 0800 035 6595 to book your FREE no obligation home visit or request your brochure!
We are a white glove service company. When you book your home visit, our friendly Comfort Specialists will onboard you with your comfort needs, take your measurements and we'll ensure your personal comfort is crafted and delivered in due course. See more
