So reading other reviews people seem to be unhappy with the product straight off the bat. I've personally not had that issue and think the product works as intended initially. I've been using command strips for roughly 10 years at both home and work and this is where the issue comes in. At the 8 year mark these strips fail causing whatever they are holding up to come crashing to the floor. This is a massive issue especially when you have glass in the frames and expensive art work behind that glass as both are ruined. I messaged customer service about this a couple of years back and again last year and got zero reply. They obviously don't want to admit that their is a flaw in their product and I'm sure I'm not alone in this. There are no doubt a number of angry customers with damaged property expecting some sort of compensation for using their product. I've since stopped using command strips on picture frames and instead stick to small hooks etc for hanging towels and other non valuable items on
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