companieshouse.gov.uk

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1 Based on 20 reviews

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Mark Wilkinson
Dysfunctional identity verification process

The identity verification process for Companies House is dysfunctional, inoperable and is a total embarrassment. It sends you in loops that you can't escape from, occasionally showing a "Sorry we are experiencing technical difficulties". We've wasted hours trying to work out how to do it. We've managed to scan our IDs and faces, but we still don't have the illusive personal codes. So our Confirmation Statements will be late. But at this stage I am furious with the whole debacle and have given up.

1
Date of experience: Jan 23, 2026

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