Very disappointed with my recent experience dealing with Companies House.
An incorrect date of birth was recorded on my company details, and despite this being something that should be easily verified against official ID, the process to correct it has been slow and unnecessarily complicated.
I’ve been required to wait for physical forms to be posted out rather than being able to resolve the issue digitally. For what is a straightforward correction, this feels outdated and inefficient.
What’s most concerning is that incorrect information was accepted onto the register in the first place, yet correcting it is significantly more difficult than submitting it. That imbalance raises real questions about how the system operates in practice.
This has also had knock-on effects on filing deadlines, creating additional pressure despite acting promptly to resolve the issue.
I would expect a modern, digital-first approach—particularly for identity-related corrections that could be verified quickly using existing records.
At the moment, the process does not reflect that standard.
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