I won’t use this site again. I feel really mislead. I was guided to using UR, I’ve left a review for them - really bad experience. UR look like they have a good rating but this is primarily based on people buying from them not selling to them - where they employ very underhand tactics. The comparison site mislead me in my choice because of this and crucially there is no ability to enter battery health information, which was the factor in my offer being reduced. I was unaware of this and it really is too late when a firm has your device. I’ve been made to feel very naive. I don’t change my phone very often, I’ve never experienced something like this before. I’m a genuine, careful owner and expect to be treated with respect and I didn’t get that from UR. I feel the comparison site could have done more to protect me from this, they must know how UR behave - having left a review for them now, it’s apparent.
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Compare and Recycle officially launched in 2010, and since then has grown into a nationally recognised brand. We are the UK’s largest independent comparison site, and we have helped millions of customers get over 200 million pounds for their old devices.
