Google searched phone recycling and this site looked decent. Took one of the higher valuations but also with a good Trustpilot review score too but how wrong was I. Company I used was Handtec as they had a lot of reviews and a good score. Phone I sent has had screen protector and case on since it was purchased, it also had a screen saver time of 30 seconds. After receiving the phone which I was valued at on her for £360 they said the "engineers" have assed my phone and found deep scratches to the screen, chips on case and back light when white is discoloured and it's recycle value is now £125, refused and asked to return my phone. When looking into the reviews of Handtec on Trustpilot it's plain to see that all the bad reviews come from people recycling phones and good ones are from buying. If compare and recycle are doing the job they should be this company should be a red flag to them. Anyway back to the story, 2nd "engineers" review and re-valued at £145, refused the offer and made plain and clear that I want my phone back, 3rd "engineers" review final offer £205, told I want my phone back, still waiting.The think that irks me the most is this company is doing this a lot when you look at the 1 star reviews, lots of people with the same story as me being ripped off or tried to be ripped off and caving in and selling the phone cheap so them so they can scam them and sell the phone at maximum profit cause they just done of a customer.It ok saying that you Compare and Recycle aren't doing the valuation but you are an advisor and you point people in the direction of the complete scam artists then claim the blame shouldn't be labelled at you, do your research and do what I have done and you can see the pattern in bad reviewsAnyways, still waiting for my phone to be returned.Phone has now been returned and Compare and Recycle did help sort that out, appreciation for that.However I do think they need to look into suggesting companies like Handtec on their website. From a quote of £360 to first quote of £125 (several quotes later) final quote of £286 suggests Handtec is on the rob with peoples phones. How can a company try that on.
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Compare and Recycle officially launched in 2010, and since then has grown into a nationally recognised brand. We are the UK’s largest independent comparison site, and we have helped millions of customers get over 200 million pounds for their old devices.
