DON'T HAVE ANYTHING TO DO WITH COMPASSION. I've been with them almost 30 years but they are crooked now. It used to be if you made a pymt over the phone with an agent, they took the pymt immediately. Last month I made a pymt with an agent for $141. I sponsor 3 kids. THEY TOOK TWO PYMTS TOTALLING $282 OFF MY CREDIT CARD the next day, and it took ONE WEEK TO BE RECREDITED. I thought it was a bug and shrugged it off. This month I paid again using an agent, off a debit card, and AGAIN they took $282 THE NEXT DAY, leaving me $6 in my account. I called a supervisor to complain, but they just gaslight you that it's just a preauth--they say the money's there. HA! I made the pymt on a Tuesday, and on Saturday had to hock jewelry just to have gas money. Now I will have to pay$40 in interest just to get my jewelry back, thanks to THEM robbing me. Chase tells me the extra $141 they took from me won't be recredited till at least Tuesday. So they shorted me out for one week. I made 2 complaints on their website and a BBB complaint, and they haven't bothered to respond.
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