Complete Shutters installed our 3rd set of shutters in our home today, and we couldn’t be happier. They have all been installed over a 4 yr period, as & when renovations have allowed. All windows are now complete! The first 2 sets were the plantation version, of which we have been thrilled with the quality. Today’s set have been installed in our kitchen & en-suite. CS suggested we go for the PVC option instead of plantation, being waterproof so more practical in these rooms. I must admit, I was slightly apprehensive about going for PVC as imagined they would look like the shiny window frames you see, and what I wanted was to match the plantation ones we already had. Daniel assured me they would look the same, and he was absolutely right - I am over the moon with the PVC version. They really do look identical to the plantation - no one would ever know the difference! Excellent quality! Usually by choosing the PVC option, it would provide a quicker lead time, but unfortunately Daniel was let down by the supplier due to poor quality when it arrived at CS, so there was a short delay due to reordering with a new supplier. I can imagine when this happened it must have been pretty stressful Daniel’s end as he is genuinely very passionate about providing the best quality & service for his customers, and yes it is disappointing our end when we are excited for the install, but it has been well worth the wait, and we appreciate his integrity & high standards! Daniel always kept us informed at every stage. The installation guys were quick & efficient; even hoovered up after themselves. They also kindly fixed the base of one of our other sets, which my husband had accidentally broken when he thought it would be stable enough to carry his 14st when standing on it to hang fairy lights! Overall, we have nothing but positive feedback for Complete Shutters, and would therefore highly recommend them. If we ever extend our current home further or move to another house that requires shutters, we will most definitely be contacting CS again! Thank you so much for all that you & your team have done for us Daniel, it has been great doing business with you and we wish you all the best! Annie & Darren Woolnough
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