In my view, this platform poses significant risks for clients seeking therapy. It seems to allow therapists with potential legal or ethical issues in their home countries to operate without proper oversight. By not verifying professional licenses or legal registrations, it enables individuals to advertise psychotherapy and trauma treatments even in countries where such practices are strictly regulated. From my experience, this platform does not protect clients; it protects therapists, including those who may be frauds or practicing illegally. There are no systems for clients to leave reviews, file complaints, or alert others about misconduct. This lack of transparency allows unethical behavior to persist. I suffered emotional harm from a therapist I found through this platform, who took advantage of me financially, retraumatized me during therapy, and used abusive language. When I tried to address these issues, they denied responsibility and attempted to discredit me. It was an experience of emotional abuse, not care. I urge anyone considering this site to verify each therapist’s credentials with the appropriate health authority before booking. Real mental health care requires accountability, not just an online profile.
Claim your business profile now and gain access to all features and respond to customer reviews.
Built for therapists, by therapists, It's Complicated is the world's most diverse therapy community. The platform doesn't just help people find the right therapist, but also supports the therapists in their craft of helping others.
