I placed an order for two garages in March 2025 and paid a deposit in April, with an expected delivery date in August. I informed the representative about some site delays and requested delivery in early October. She assured me it would be fine, but I had to pay the full amount to secure that date. I settled the final invoice by September 9th. The representative was supposed to check with the site manager on October 13th but failed to do so. When I called the office, I only got a message saying it was closed until Monday, which was frustrating. There seems to be no customer support once they have your money. I even contacted a nearby company and learned there were no vehicles on site. I regret not checking reviews beforehand, as they appeared reputable. Their website claims they are the largest concrete garage specialists, but it seems that looks can be deceiving. I had to send a final warning before considering debt collection to retrieve my funds or ensure the garages were installed properly. They were eventually installed on December 21st/22nd, 2025, but not to my satisfaction. One garage leaks, and despite attempts to dry the bases, they were still wet after rain. I've been trying to reach them since December 27th, only to hear the office is closed. The guarantees I received were full of loopholes, making them unreliable. I'm extremely disappointed with the service; they are friendly until they receive payment, after which it becomes a struggle to get the products delivered and installed.
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