Unprofessional, hostile, rude, condescending, useless, they do not care, zero empathy, they don't bother reading your messages or even try to understand your concerns. Takes more of your time than it saves time. They never come up with a solution, only try to sell you an upgrade to something that doesn't work. You'll go around and around in circles with support team. You are being passed around like a hot potato. It took more than a year to implement and in the end we abandoned the project. An alternate supplier did it in a couple of days. The executive are a bunch of children and the project manager doesn't know what he's doing. Biggest shit show I've seen in my career.
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