Even though I bought the tickets from Conetpass a week in advance and repeatedly informed them of my travel dates and that I would be using the tickets, I kept getting a “no available tickets” message on the days I planned to visit the museums. Since I only had three days in the city, and never informed when I can recieve the tickets, I had no choice but to buy the tickets myself. They finally sent me the first ticket on the day I was leaving the city….how nice of them. When I asked for a refund, I never received any response, so my 100 euros basically went to waste.
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