I bought 2 tickets for Firenze, there was a problem with the date written on the tickets, so we couldn't enter at the Uffizi. We had to buy other tickets at the museum itself. Conetpass sent me a link for a refund, they first refuse saying it was not their responsability. After 2 months of insisting, they refund 80 € on the 90€ that I paid. I don't recommand it at all!!
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