A very bad experience, and a rip off. This company sells a “Venice vaporetto ” ticket for 1 day for nearly double the price of the official ticket. They promised me a refund but did not deliver. Their website is easily mixed up with the official ticketing website. If you do but it, you don’t receive a ticket, only a voucher that you have to convert to a ticket at a ticket machine, which did not work. The company has responded to this review by pretending it didn’t know about my issue and asked me to send another request for a refund. I’ve now contacted it 5 times and still no refund. I do not recommend this company.
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