This was the worst experience I’ve ever had with a travel operator.Avoid buying from them! It’s impossible to reach their customer service — no phone number, only Google forms 🤦🏻♀️I never received the electronic cards and had to cross the entire city of Milan just to find a newsstand where I could collect them. Completely unacceptable!There was also a booking error, and their only response was: “Terms and conditions.”Everything seems to work in their favor, with no real support for customers facing issues.Truly the worst service I’ve ever used in Europe.
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