I bought digital tickets to enter the Duomo di Milano Terrace, the email came, but I tried for several hours to download the tickets, but it was impossible. I contacted the company for a refund and received a very vague reply saying that maybe the refund would come, but they couldn’t say when or how long the review process would take. After that, they stopped responding completely.Because of this, I suspect that this is a scam. They sold tickets that were not accessible and are now avoiding any responsibility to refund the money.
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