I bought a ticket for Berlin transport, online, on Friday evening for 48 hours saturday and Sunday. Due to everwhelming demand they said they could not reply within 4 hours. By the time I left on Saturday morning I had confirmation but no ticket. I had to buy another tocket at the station. I have filled in a refund demand and all I get is that they are too busy. Good scam this. Forget the online stuff. Travel to a mainline station and buy a ticket there, they are wonderfully helpful. She also said she didn't recognise the povenence of the logo I showed her. Never heard of it, she said!
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