SCAM!I bought a 3 day public transport pass for Berlin—- and Conet didn’t send anything which resemble a QR code or anything which resembles a valid ticket. I emailed them: no response. So I bought an actual pass from the ticket machine and duly asked for refund and receive the worse customer service experience ever. Most probably written by some Ai model “we will refund you if deemed appropriate”.Well where I come from, Conet has just breached basic consumer laws. I will be referring them to the Italian Consumer Protection Agency shortly. They are as bad as pickpockets.
Claim your business profile now and gain access to all features and respond to customer reviews.
