Purchased first thing in the morning for transport in Vienna. Waited and waited for the email - not received and still not, a week on. Went to the main transport hub Weiner Linien at Karlsplatz - never heard of them! So I thought it was a scam and cancelled my credit card, NOT convenient on your first day, plus costs involved in ringing the UK from Austria. AND was 33% more expensive than the one bought direct! Complete shambles so far - have applied for a refund just now, let's see how that goes. At the moment locked in email table tennis, making no progress! AVOID. Phil
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