We took the pass in Amsterdam because we had to take the bus to go to the town center, our hotel was near the airport because of the very expansive prices in Amsterdam. But the buses 195 and 397 don't take part of the pass so that we had to pay more and the pass didn't work in the metro, nobody was there to help us, we couldn't get out the station with the kids, we were fed-up and exhausted with this pass ! We went to the GVB station near the tourists information and they told us that they couldn't do anything!!
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