It was a disaster! No customer services. We never got the tickets to the Shuttle bus and we had to buy the shuttle tickets from the company at the airport. and when we went to pick up our cards in Milan (Which I was told was right beside the station, but it was actually 15 min walk away) it just said no booking, even though I had my confirmation email. So we needed to go back to the station to buy som other tickets from ATM.it (which worked without any problems!!) Don't lose your money on this scam !
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