A complete & utter waste of money. Never do business with these guys. Here's my experience. You are better off buying what you need individually. I purchased a 3 day travel card together with hop on hop off bus tour for myself, and as a 2nd separate transaction for my wife. I received an email that allowed me to get my 3 day travel pass ticket printed at by a machine at a specified location, and to get the hop on hop off bus ticket (which proved to be pretty useless as it did not allow travel on the longer route of the tour that we wanted (just the shorter one)). However we never received my wife's tickets via email notification. And when I contacted them I was unable to get a refund as I had to produce the email (which we never received, to be able to do so). I gave them the last 4 digits of the debit car used for both transactions but this was not enough to get a refund for the 2nd MilanoCard that we never received an email about). FYI If you buy tickets individually a 1 day ticket costs eur7.20 x 3 days =eur21.60 and a Hop on Hop off for the longer bus tour costs eur24 = eur45.60 per person, but then you get what you need & paid for. These people are either incompetent or crooks. And you will never be able to speak to a human being if a problem occurs. Although if you are lucky they might respond to you by email just to tell you they cant help you. LEARN FROM MY OWN MISTAKE & NEVER EVER DO BUSINESS WITH THESE PEOPLE !!!
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