Extremely poor, lazy and amateurish. It's hard to know where to start but I suppose we should have been wary when our initial documents arrived with my name spelt wrongly. When I queried this, I was told it didn't matter. Call me old fashioned but I like my name spelt correctly - especially on legal documents!? Emails were often full of mistakes and the branch manager even told me that the 'bass rate' had been cut, 3 hours before the announcement had been made - psychic apparently.Fast forward to 7 months later and we only had 9 viewings, of which they could only get feedback from 5 people. I had to chase them constantly for this and nobody had the decency to phone me in the whole time we had the property on with them.They offered no suggestions to help sell the property and just kept pressuring us to slash the price which we felt was extremely lazy.Several viewings were unaccompanied as they didn't have any staff free. They tie you in to a 6 month contract and put in no effort to sell the property. Even when you cancel, you still then have to wait another 28 days for no good reason. Would not recommend to anyone.
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