Dealing with Connells has been an absolute nightmare. They are painfully slow to respond, regularly ignored my emails, and never pushed the buyers for updates. It felt like we were doing all the chasing while they just sat back.To make matters worse, they lock you into a 26-week contract, which means you’re stuck with their poor service for half a year. The communication we did get was sloppy and unprofessional — emails were badly written and gave us no confidence that anything was being handled properly. The person we dealt with, was unhelpful and seemed completely uninterested in getting our sale over the line.Selling a house is stressful enough, but Connells made it ten times worse. I will never use them again and would strongly warn others to think twice before signing their long contract.
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