I cannot link this to my previous review? I logged into Trust pilot to put a review. Ironically, it was about an issue with a solicitor’s company I had employed to help with a claim against Conserveandsave. The solicitor was poorly and could not complete the work, yet the company did not want to give a refund, now they are addressing this (thank you Trust Pilot). So I am sharing some pointers I learnt on this journey, hindsight being a wonderful thing:Don’t employ a company who are not affiliated with a trade body, who can help when things go wrong.Don’t be fooled by the CPA 10 year insurance warranty backed guarantee (some key words there that customers will like – warranty/guarantee). This comes into effect if your installation company ceases to trade. The question you need answered is what is the actual guarantee on this product now. The CPA does not help a customer with a product issue.Always look on Companies House at the traders accounts to see if they are actually a viable business. I am seeing a new solicitor next week after the last one could not complete the work. It is helpful that when I have said the product does not work conserveandsave, have put in writing 25.09.25 (I can evidence this for Trustpilot) “During the recent well documented heatwaves, temperatures were on average, the hottest summer on record. This would obviously have had an impact on the temperature of your conservatory, as well as the rest of the house. Depending on the facing of a conservatory, the roof is the primary source of heat intake. However, it is not the only source, often windows and doors can have an impact, and it is simply a matter of taking all necessary steps for your conservatory to regulate the temperature”. This does not quite fit with the sales line “Transforming conservatories into all round living spaces” and “don’t just grin and bear it transform your conservatory today” or from the 2.5 hours of sales patter from the rep getting you to buy it.
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