Having been dealing with consumer energy for nearly a year now I have never dealt with such a BADLY run organisation A complete catalogue of disasters from start to finish. I am completely aghast as to how people have rated them anything above one star. If I could give a zero I would! Five hours kept on hold over two days and still didn’t get to speak to anyone! The message is always you are in a position which can take hours before you just have no option but to hang up. We have endless times when we have waited in but no one shows for then engineers to turn up unannounced. We will continue to sort issues as we have no choice. Such an incredibly frustrating situation. We have spent hour upon hour trying to sort out endless problems……..
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We are Consumer Energy Solutions (CES) and we install insulation systems, heating systems and renewables into homes throughout the UK.
We specialise in using government backed grants to get your home transformed into a more energy efficient household with no cost to yourself. This reduces both your energy bills and your carbon emissions.
