coolframes.com

3.9
3.9 Based on 2.1K reviews

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guarantee...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Drew Davenport
44 days from time of order to delivery

I received my glasses 44 days after I ordered them. Although customer service is friendly, I get told the same thing that they will escalate my order as a priority and I should get them next week. Next week comes and goes and then told the same thing. Me personally, I feel the savings are not worth hassle. Next time I'll just pay the higher price at the eye doctor and support a local business instead. Lesson learned!

2
Date of experience: Dec 11, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

  • email sales@coolframes.com
  • call 18882934755
  • language https://www.coolframes.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More