Something went wrong with the delivery and I was accused of having received the parcel whilst the moneys were returned...... Controversional. The problem with the delivery: parcels are dropped in a hallway from which many parcels go missing. I had pointed that out in 2 emails before the shipment was effected but it was NOT followed up. It was then simply stated that I should have followed this up with the delivery company who dropped off the parcel in the hallway after which it indeed went missing. I suggested, as a Lesson Learned, to include an info block in their website to record "special instructions" regarding delivery that would be automatically forwarded to the delivery company. This discussion was not entertained. I will NEVER get anything from "not so cool priser". They did return the order amount so that was good, hence a 2 star, not a 1 star. Folks at cool priser are pretty arrogant if you ask me.
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