Awful company. Have used previously but will never use again. Called up upon landing to inform of our arrival at the airport. Waited 20mins for a mini bus to arrive, boarded mini bus with our luggage placed in the back. Then informed we needed to get off to let another family on who had just shown up at the very last minute as they had apparently called up before us and apparently regardless of first come first served it's down to who calls first (even if they are not at pick up location until bus is departing!!) Extremely FRUSTRATING and such poor practice for a business. Last thing you need after a long flight with children. Drivers were rude and unhelpful. Eventually over 50minutes later we got back to our car. We were informed by front desk that the other family had called 4 MINUTES before us so that warranted us having to give our space up on the minibus!!! Unbelievable!!!! Also had linked our flights to dates for booking and they tried to hit us with an overstay charge even though this was an error on their behalf.
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Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.See more
