copper.com

3.9
3.9 Based on 295 reviews

...

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Paul MacDonnell
14th months after cancellation and still trying to take money from my account

I wrote a previous review about how they billed my card after I had, within the terms of our contract, cancelled the service. I initiatied a chargeback via my bank and the amount was repaid.But then a few days ago and one year later they sent me an email cheerfully telling me that they will renew my subscription for this year. I have alerted my bankthat they are likely to take payment again and so a charge back will be initiated if they do. Emails to them have not been answered.I am going to contact SF police or CA fraud police - because at this stage it's straight-up fraud.

1
Date of experience: May 25, 2021

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