Checked every box for my small business. Simple to set up and all the native integrations I need (RingCentral and MailChimp). Also very tight Chrome Extension for Gmail. But the biggest factor is their superior customer service. Friendly, responsive and knowledgeable. I signed on with a competitor (Nutshell) that I flailed with for 4 months. Copper has genuinely great customer service and tech support. A big thank you to Sean Jago for all his guidance. I'm thrilled with this choice for CRM.
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