copper.com

3.9
3.9 Based on 295 reviews

...

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Carmie Sanchez
Buyer Beware

Buyer Beware. I would give this company a 0 Star if possible. They sell you a system that does not work as they promise. They say it is a monthly subscription but they bill you annually and will not issue a refund if you decide not to use their product. It became clear early that this was not the right CRM for me. They have no customer service you have to email or they and find their chat box. I have tried to use this product for 2 months and it simply doesn't work for my business. But they refuse to refund the 10 months that remain. I was not told this was an annual contract. They are a very Predatory company with no Ethics. Now I am stuck with a system that I cannot use and a terrible system that does not perform as they said it would. My choice is to file Arbitration. Copper is unscrupulous

1
Date of experience: Aug 01, 2023

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