We have had a terrible experience with Copper. We are a small business who signed up in January 2023 and paid about $4K for one year. We quickly realized it was cumbersome to add our date and not the right product for us. We canceled our subscription 2 months later--after having not even used the product-- but are unable to get even a pro rata refund, after a lengthy conversation with customer service during which time they took forever to respond. Copper may be useful CRM website, but their customer service is far below what I expect from a modern service company.
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