So the app itself is great. But the card took almost a month to arrive. Then apparently I violated terms of service and my account was cancelled. Which ok totally possible, but there was no communication about why, when, where, nothing. No notification at all. Just went in to check my balance to add more money and my account was closed. No options to fix the issue. Contacted customer service and they couldn’t tell me anything other than it was cancelled. On top of the fact that there is no customer service to speak too. It’s just really weird Imo. I mean I’ve already moved on to another service but talk about lack of customer service. Do business with a real bank if you have options. This one is not the one.
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