copy.ai

2
2 Based on 21 reviews

Faster, Fresher, Better Copy Introducing the end of writer’s block. With CopyAI’s automated creativity tools, you can generate marketing copy in seconds. Get your free account today, no credit card required....

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Unprofessional Customer Service

I have been using their service since September 2023. Earlier service was good. Now, they have been making their interface complex and increasing burden. Recently they added some team space and my previous chats are grouped under personal. Every time I open the login , it will show new team/workspace. There is no option to choose personal space as default one. So i deleted the their decided workspace. Ever since that happened, I am unable to use their service at all. I have 4 months left. Paid advance for whole year at the outset. I also explained them when I sign up with new account, I can use your services. Also, I asked them to transfer my license to new account. Team is not responding properly. Contacted Founder on X, but no response. They just dont bother to revert you. To explain my problem , i shared screenshot video. They are neither want to solve problem nor do they have right expertise. For the first time in my life, I came across with situation where some business company wont revert to their customer. Disgusting!! Unethical and Unprofessional

1
Date of experience: Jun 27, 2024

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Business Details

  • Faster, Fresher, Better Copy

    Introducing the end of writer’s block.
    With CopyAI’s automated creativity tools,
    you can generate marketing copy in seconds.

    Get your free account today, no credit card required.

  • language https://copy.ai

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