copytrack.com

How to manage correspondence when being harrassed

Subject: FINAL NOTICE: Cease and Desist – [Insert Case Reference Number]To the Management of Copytrack,We are led to believe that your firm targets individuals and companies with unsubstantiated claims. It takes a significant administrative time retrieving and providing licensing data, for claims that are entirely unfounded. We purchase our images from reputable image stock providers (including Depositphotos, Shutterstock, and iStock) and will not continue to perform your due diligence for you.Please be advised of our final position:1. Refusal to Subsidise Administrative Burden: Retrieving historical licensing data for older content is a costly and time-consuming manual process. Given your history of issuing baseless demands, we will not exhaust our resources to satisfy your automated outreach. We understand that you refuse to compensate for this wasted time; therefore, no data will be provided voluntarily.2. Lack of Jurisdiction: As a UK-based entity, we do not recognize the authority of a German debt-collection agency to issue financial demands. Any valid claim must be substantiated via the UK court system. Any further attempt to demand payment will be viewed as an attempt to bypass UK Judicial Protocols.3. Harassment: Your reputation and behaviour are well known and well documented —issuing unverified claims that have previously been proven false—which amounts to harassment under the Protection from Harassment Act 1997. We will log any further interaction as evidence of predatory "copyright trolling."4. Requirement for Formal Action: We will not engage with your online portal or automated emails. If you believe you have a claim, you must issue a Letter Before Action compliant with UK Civil Procedure Rules. We will vigorously defend any such action and seek Full Wasted Cost Orders based on your history of unfounded claims.Final Notice:Close this case in your system within 48 hours. Failure to do so will result in an immediate escalation to the Information Commissioner’s Office (ICO) regarding the misuse of our data and the Competition and Markets Authority (CMA) regarding your business model.We consider this matter closed and will not enter further correspondence.

Date of experience: Jan 22, 2026