In the interests of clarity & honesty, as ive written below, i did withdraw from the agreement but unbeknown to me, my estate agent continued liasing with the solicitors (obviously had fears of missing out on their commission) & then a month later, emailed me to say that everything was now complete & that a deal is on the table, obviously i would have been stupid to have refused it.....but i still stand by all of what i have said below!!Avoid at all costs, i was selling a rental property (so not buying another) but unfortunatly my buyer decided to use this firm (wakefield office/Matthew Dickenson) whilst also selling their flat to first time buyers (so pretty small chain) but after nearly 5 months, i have decided to withdraw from the agreement & start again. This is purely down to the incompetence of their operatives. Nothing but statements of time frames that were repeatidly broken, comments like "we are still awaiting info that we requested nearly 3 months ago & last chased 2 weeks ago". Well to me, if you still havent received what you need after a MONTH, then you should be chasing it every day, not every few weeks. They are clearly incapable with a lack of knowledge on what needs to be done.If you value your sanity, then avoid at all costs.One thing i have noticed about other reviews that other people have written is that they charge you more than the price they quoted. DO NOT pay the additional costs they claim as under 'contract law' they can ONLY charge the price that they quoted you (it MUST say 'quotation' & not 'estimate' though). The quote provided is what your contract with them was based/agreed on, if they forgot to allow any costs/charges within their quote, then that is their problem. Obviously if you agree to any additional charges before concluding the deal, then yes, you have to pay them, but they CANT state that they wont do something to conclude the deal unless you agree to additional costs etc, then they are breaking the law.
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